1. Introduction
Kanchi Radian IAS Academy ('we', 'our', or 'us') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our website (kanchiradianiasacademy.in) and the student platform associated with it.
2. Information We Collect
We collect the following types of personal information: • Full Name — for identification and enrollment records • Phone Number — for communication and account recovery • Email Address (optional) — for notifications and password recovery • District — for geographic tracking and batch allocation • Username & Password — for platform authentication (passwords are encrypted using bcrypt) • Payment Transaction IDs — for purchase verification (we do not store card or bank details)
When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, device information, and pages visited for analytics and security purposes.
3. How We Use Your Information
Your personal information is used for the following purposes: • To create and manage your student account • To provide access to course materials, live classes, and current affairs • To send important notifications related to your enrollment and classes • To process payments and maintain transaction records • To respond to your inquiries and support requests • To improve our platform and services
We will not use your personal data for marketing to third-party products or services without your explicit consent.
4. Payment Data
All payment transactions are processed through Razorpay, a PCI-DSS compliant third-party payment gateway. We do not receive, store, or process your card numbers, bank account details, or any sensitive payment information directly.
We only store the transaction reference ID and payment status to maintain purchase records on your account.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to any third parties.
We may share your information with trusted third-party service providers who assist us in operating our platform (such as Razorpay for payments and Jitsi for live classes). These providers are contractually bound to keep your information confidential and secure.
We may disclose your information if required by law, court order, or governmental authority.
6. Data Security
We implement industry-standard security measures to protect your personal information: • All passwords are encrypted using bcrypt hashing • The platform uses HTTPS (SSL/TLS encryption) for all data transmission • Access to admin systems is role-restricted • Session tokens are securely managed using NextAuth.js
While we take every reasonable measure to protect your data, no internet-based system can guarantee absolute security. We encourage you to use a strong, unique password for your account.
7. Cookies & Session Data
We use essential session cookies to maintain your login state while using the platform. These cookies are required for the platform to function and are not used for advertising or cross-site tracking.
We do not use third-party tracking cookies or analytics cookies that share your data with advertisers.
8. Data Retention
We retain your personal information for as long as your student account is active or as needed to provide services. If you wish to have your data deleted, please contact us and we will process your request within a reasonable time.
Certain transaction records may be retained for legal and accounting purposes even after account deletion.
9. Your Rights
You have the following rights regarding your personal information: • Right to Access — you may request a copy of the personal data we hold about you • Right to Correction — you may request correction of inaccurate information • Right to Deletion — you may request deletion of your data (subject to legal retention obligations) • Right to Withdraw Consent — you may withdraw consent for non-essential data use at any time
To exercise any of these rights, please contact us at the details provided below.
10. Children's Privacy
Our platform is intended for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has submitted personal data to our platform, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
For any privacy-related questions, requests, or concerns, please contact us: 📧 Email: kanchiradianiasacadamey@gmail.com 📞 Phone: 89409 59495 / 099436 66631 📍 Address: 105, Kamarajar Street, Pillaiyarpalayam, Kanchipuram, Tamil Nadu – 631502